Shipping Policy

Thank you for shopping with us! Every product is made to order through our trusted fulfillment partner, Printful. Because each item is created specifically for you after your order is placed, processing and shipping times may differ from those of traditional retail stores.

1. Order Processing

Orders are typically processed within 2-5 business days
During holidays, product launches, or periods of high demand, processing times may be longer.
Once your order has been fulfilled, you will receive a shipping confirmation email with tracking information (when available).

2. Shipping Times

Estimated delivery times begin after your order has been fulfilled.

United States: 3-7 business days
Canada: 5-10 business days
Europe: 5-10 business days
International: 10-20 business days

Please note that these are estimates and may vary depending on your location, customs processing, weather, or carrier delays.

3. Shipping Costs

Shipping rates are calculated at checkout based on your delivery address, the products ordered, and the selected shipping method.

4. International Orders

International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country. These fees are not included in the purchase price or shipping cost.

5. Tracking Your Order

If tracking is available for your shipment, you will receive a tracking number by email once your order has shipped. Tracking updates may take 24-48 hours to appear after the shipping confirmation is sent.

6. Multiple Shipments

Some orders may arrive in separate packages if they contain products fulfilled at different Printful facilities. If this happens, you will receive tracking information for each shipment.

7. Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your order. If you notice an error, contact us as soon as possible. Address changes may only be possible before your order enters production.

If an order is returned due to an incorrect or undeliverable address provided by the customer, additional shipping charges may apply to resend the package.

8. Lost or Delayed Packages

If your package appears to be significantly delayed or lost in transit, please contact us with your order number. We will work with Printful and the shipping carrier to investigate the issue and help find the best resolution.

We are not responsible for delays caused by shipping carriers, customs processing, severe weather, or other circumstances beyond our control.

9. Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery. Include your order number along with clear photos of the issue so we can arrange a replacement or another appropriate resolution.

10. Questions

If you have any questions about shipping or your order, please reach out through the contact form on this website or via the email address listed on the Contact page. We're happy to help!